1. About These Terms
Playbook is run by Playbook Insight Limited (our company details are in section 15). In these Terms, "Playbook", "we" and "us" mean Playbook Insight Limited, and "you" means the person using Playbook.
By creating an account, starting a free trial, subscribing, or using Playbook, you agree to these Terms. If you do not agree, please do not use Playbook. Our Privacy Policy explains how we handle your personal data, and our Cookie Notice explains the cookies we use. Both are part of these Terms.
Some parts of Playbook have extra terms that apply on top of these. They are the Capper Subscriptions section (6) and the Affiliate Programme section (11). If there is a conflict, the more specific section wins.
2. Your Account
You must be at least 13 to use Playbook. If you are under 18, you need a parent or guardian's permission to buy a plan or a capper subscription. You must give us accurate details and keep them up to date, and you may hold one account.
You are responsible for everything done through your account, so keep your password safe and turn on two step verification in Settings. Tell us straight away if you think someone else has got into your account. We are not responsible for loss caused by someone using your account because you did not keep your details safe, unless the law says we are.
You can delete your account at any time in Settings. Deleting it cancels any plan and capper subscription you hold and removes your profile, posts and tracker. This cannot be undone. We will not delete an account while money is still owed to you or by you through payouts, and we will tell you why.
3. What Playbook Is, and What It Is Not
Playbook is a research tool for sports props. It shows hit rates, trends, matchups and other statistics, lets you keep a record of your own bets in the Tracker, and runs a marketplace where cappers share picks with their subscribers.
Playbook is not a bookmaker. You cannot place, stake or settle a bet on Playbook, and we never hold money for betting. Playbook is not a financial, investment or betting adviser. What you see is information and opinion, and nothing on Playbook is a promise that any bet will win. We do not show expected value or stake sizes as advice, and you should ignore anyone who presents them that way.
4. Plans, Free Trial and Billing
You can use Playbook free of charge with a free account. Some screens and numbers are locked on a free account and are open on a paid plan.
The paid plans are Monthly (US$19.99 a month), Quarterly (US$49.99 every 3 months) and Yearly (US$129.99 a year). Prices are in US dollars. The prices on our checkout page at the time you subscribe are the prices that apply to you.
Every first subscription starts with a 7 day free trial with full access. We ask for a payment card when the trial starts. If you do not cancel before the trial ends, your card is charged for the plan you chose, and then again each time it renews. Each plan renews automatically at the end of its period, for the same length of time, until you cancel. We will email you before a quarterly or yearly renewal. A free trial is offered once per person.
We may change our prices. A change applies from your next renewal after we have told you at least 30 days before it, and you can cancel before it takes effect. Payments are handled by Stripe, and we do not store your full card details.
If a payment fails, we may try your card again and may pause your access until the payment is made.
5. Cancelling, Pausing and Refunds
You can cancel in Settings, under Billing, at any time. Cancelling stops the next renewal. You keep access until the end of the period you have already paid for, and you will not be charged again.
On the Quarterly and Yearly plans, you can also pause for up to 3 months instead of cancelling. A pause stops your access and moves your renewal date out by the length of the pause, so you do not lose paid time. When you cancel, we may offer you a pause, a longer trial or a discount, and you can say no.
We do not give refunds on any plan, including part used periods, except where the law requires one. Where the law gives you a cooling off period after a free trial turns into a paid plan, or after a plan renews, you can cancel within that period and we will give you the refund the law allows.
If you are in the UK, the law gives you a right to cancel digital content within 14 days of buying it. At checkout we ask you to confirm that you want access straight away and understand you lose this right once access starts. If you do not confirm, we cannot start your access. This does not affect any rights you have if Playbook is faulty or not as described, which we cannot take away.
6. Capper Subscriptions
This section applies if you subscribe to a capper, or if you become one. A capper is a member who sells a subscription to their picks and posts through Playbook.
For subscribers. A capper sets their own packages, prices and billing periods (weekly, monthly or yearly). You pay the capper's price plus a 5% service fee to Playbook, and the checkout shows the total before you confirm. A capper subscription is separate from your Playbook plan, renews automatically, and can be cancelled at any time in Settings, under Capper subscriptions. Cancelling stops the next renewal, and you keep access until the period you paid for ends.
A capper may change a package's price. If they move their current subscribers to the new price, a lower price applies from your next renewal. A higher price applies from your first renewal at least 30 days after the change, and Settings shows the coming price and date, so you can cancel first. Capper subscriptions are not refunded except where the law requires it, or where we decide in our discretion that a capper has broken these Terms.
For cappers. To sell subscriptions you must be 18 or over and set up payouts with Stripe, in a country where Stripe can pay out to a local bank account, and accept Stripe's own terms. You keep 90% of the price you set. Playbook keeps 10%, and the subscriber pays the 5% service fee on top. Subscription money is held for 7 days before it is released to you, and is paid out through Stripe. If a payment is refunded or charged back, the amount is taken from your balance or from future payouts. You are responsible for your own tax and for any licences or registrations your activity needs where you live. Playbook is not your employer or partner, and you are an independent seller.
You must not promise winnings or guarantee results, and you must not present expected value or stake sizes as advice from Playbook. You must show the results of your picks honestly and must not delete or change posted results to hide losses. Cappers' picks are their own opinions, and Playbook does not check or endorse them.
If a capper leaves or is removed, their subscribers' subscriptions are cancelled at the end of the period already paid.
7. Posts, Picks and Your Content
You keep ownership of what you post, upload or enter, including your picks, your tracker records and your profile. You give us a worldwide, non exclusive licence, free of charge, to host, display, copy and show it as part of running Playbook. Locked picks are shown only to the people who subscribe to you. The licence ends when you delete the content, except for copies we must keep by law and backups that expire in the normal way.
You are responsible for what you post. You promise that you have the right to post it, that it is not misleading, and that it does not break these Terms or the law.
You can report any post or profile. We may remove content, or restrict an account, that breaks these Terms or that we reasonably think is harmful, and we may keep a record of why.
8. Using Playbook
You must not:
- use Playbook for anything unlawful, or to harass, threaten or deceive anyone;
- post spam, fake reviews, fake results, or content that impersonates another person or business;
- copy, scrape, resell or republish our data, boards or numbers in bulk, or use them to build a competing product, without our written permission;
- use bots, scripts or automated tools to read Playbook, except where we offer an official way to do so;
- try to get around any lock, limit or payment, or attack, overload or probe the security of Playbook;
- share your login, or let other people use your paid plan;
- upload images or text that you do not have the right to use, including photographs of real people taken from other sites.
We may limit or suspend access where we reasonably believe these rules are being broken.
9. Data, Odds and Third Parties
The statistics, lines, odds and hit rates on Playbook come from us and from third party sources. They can be late, incomplete or wrong, and they change quickly, so always check the line and odds at the sportsbook before you act on them. We work to keep Playbook accurate and we do not promise it is free of errors or always available.
Past results do not predict future results. A hit rate is a count of what has happened, and a sample can be small, so a number shown to you is not a forecast.
Playbook may link to sportsbooks and other sites. We do not control them, and we are not responsible for their terms, prices or conduct. Your dealings with them are between you and them.
10. Intellectual Property
Playbook, its name, logos, design, software, boards, data and the way they are put together belong to us or our licensors. These Terms give you a personal, non transferable right to use Playbook while you comply with them, and nothing more. You must not copy or reuse our brand, design or copy except as section 11.7 allows for affiliates.
If you give us feedback or ideas, we may use them without paying you.
11. Affiliate Programme
This section applies if you join the Playbook Affiliate Programme on the Promos page. As an affiliate you earn commission for new customers you send us.
11.1. Joining
Any Playbook member aged 18 or over can join in one click. To be paid you must also set up payouts with Stripe, in a country where Stripe can pay out to a local bank account.
11.2. How a Referral Is Counted
Your link sets a cookie that lasts 60 days. If the person who clicked it creates an account and starts a paid Playbook plan within those 60 days, the referral is yours. A customer who enters your code at checkout is yours with or without the cookie. A code always comes before a link, and between links the most recent one clicked counts.
Only new customers count. Free accounts, people who have subscribed before, and you, your other accounts and your household do not. Tracking can fail, for example when cookies are blocked, and our records decide whether a referral counted.
11.3. Commission
You earn 50% of each payment a referred customer makes for a Playbook plan during the first 6 months after their first paid payment. Commission is worked out on what the customer paid after any discount, less any sales tax or VAT. When one payment covers more than what is left of those 6 months, as a yearly plan does, you earn 50% of the part inside them: for a yearly plan bought at the start, 50% of half the payment.
Commission stops after the 6 months, or sooner if the customer cancels, and does not start again if they come back later. Capper subscriptions, boosts and promoted posts do not earn commission.
11.4. Payment
Each commission is approved 7 days after the payment it was earned on. If that payment is refunded or disputed within those 7 days, no commission is due.
On the 1st of each month we pay all your approved commission through Stripe once it totals US$50 or more. Anything less rolls into the next month. Payouts are in US dollars, and Stripe converts them to your local currency. Approved commission waits until you finish setting up payouts. If you have not finished setting up payouts 12 months after your first commission is approved, we may cancel the commission you are owed, after reminding you at least twice. Commission is your income and you are responsible for any tax on it; we may ask for tax details before paying you.
11.5. Reversals
If a payment you earned on is refunded or charged back, or a referral breaks these Terms, we cancel that commission. If it was already paid, we take it back from your next payouts.
11.6. Promotion Rules
Wherever you share your link or code, say that it is an affiliate link (for example "affiliate link" or "#ad"). Describe Playbook accurately: a sports research tool with a marketplace for cappers, and not a sportsbook. Follow the law and the platform's rules wherever you post, including rules on promoting betting related services.
On top of the rules in section 8, you must not: use the words "risk-free"; promise winnings, or present expected value, edges as profit, or stake sizes as coming from Playbook; refer yourself, your other accounts or anyone in your household; bid on "Playbook" or close variations in search ads, or run ads that look like ours; set cookies without a genuine click; or post your code on coupon or deal sites, or in browser extensions that add codes at checkout.
11.7. Our Brand
While you are an affiliate you may use the logos, images and text in your dashboard, unchanged, to promote Playbook. You must not change our logo or suggest you speak for Playbook.
11.8. Leaving, Removal and Changes
You may leave at any time from your dashboard. Your link and codes then stop working straight away, and payments made after you leave earn no commission. Commission earned before you leave is still paid as it is approved, even if it totals less than US$50. You can rejoin later and get your old code back.
If you break these Terms we may remove you straight away, and commission linked to the breach is forfeited; other approved commission is still paid. We may close an affiliate account after 12 months with no referrals, after telling you first.
We may change the commission rate, the discount or this section with at least 30 days' notice by email or in your dashboard. A change applies only to referrals made after it, and never to commission already earned. We may end the programme with the same notice.
11.9. Our Relationship
You are an independent affiliate, not our employee, agent or partner, and you cannot make promises on our behalf. Earnings shown on our site are examples; we do not promise any number of referrals or any income.
12. Disclaimers and Liability
Playbook is provided "as is" and "as available". To the fullest extent the law allows, we do not promise that Playbook will be uninterrupted, error free or suitable for your purposes, and we exclude all other promises, terms and warranties about it.
We are not responsible for any loss you suffer from a bet, a pick, a capper's advice or opinion, or any decision you make using Playbook, or for the conduct of any capper, sportsbook or other third party.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that the law does not allow us to limit. Subject to that, we are not liable for loss of profits, winnings, business, data or goodwill, or for any indirect or consequential loss. Our total liability to you for anything arising out of these Terms or Playbook is limited to the amount you paid us in the 12 months before the claim arose. If you earn through Playbook as a capper or an affiliate, our total liability to you for that is limited to the payouts or commission paid or owed to you in the 12 months before the claim arose.
If you are a consumer, you also keep the rights the law gives you that cannot be excluded.
13. Suspension and Ending
You can stop using Playbook at any time by cancelling any plan and deleting your account.
We may suspend or close your account, immediately and with a message explaining why, if you break these Terms, if you put other people or Playbook at risk, if we must by law, or if a payment you owe is not made. If we close your account for a reason that is not your fault, we will refund any period you paid for that we did not provide. If we close it because you broke these Terms, we are not required to give a refund.
When an account ends, the rights in these Terms that are meant to continue, such as those on content, liability and law, continue.
14. Changes to These Terms
We may change these Terms, for example to match a change in the law or in how Playbook works. We will tell you by email or in Playbook at least 30 days before a change that is worse for you takes effect, and the change applies from then. If you do not agree, you can cancel before it takes effect, and carrying on after that date means you accept it. A change needed to follow the law, or one that is clearly in your favour, can take effect straight away.
15. Law and Disputes
These Terms are governed by the law of England and Wales. If you are a consumer, you can also rely on the mandatory consumer law of the country you live in. The courts of England and Wales can settle any dispute.
If something goes wrong, please contact us first so we can try to put it right. We will reply within 14 days. If we cannot settle it, either of us can take it to court.
Our company details. Playbook Insight Limited is a company registered in England and Wales, company number 16794532.
16. Contact
Questions about these Terms, your account or a payment: support@playbookaps.com.
Effective: 18 October 2026